Terms & Conditions

1. Acceptance of Terms

By using our visa facilitating website and services, you acknowledge that you have read, understood, and agreed to be bound by these terms and conditions. These terms constitute a legally binding agreement between you and our company, “DADABHAI TRAVEL, SAUDI ARABIA”

2. Service Description

Our service involves processing online requests to obtain visas and travel documents. We act as an intermediary between you and the corresponding authorities or bodies responsible for visa issuance. Our responsibility is limited to receiving, managing, and providing assistance and support in the visa and travel documents process. We do not have control over the final decisions made by the governmental authorities.

3. Application Process

When you submit your application and it is accepted, we will send you an email notification confirming the acceptance. We will process your application as quickly as possible. Please note that the request, processing, and acquisition of a visa is a personalized service for each customer.

4. Scope of Service

Our services include, but are not limited to, a detailed check of the information provided, translation assistance, form completion guidance, document completeness verification, and grammar checks. We aim to provide you with accurate and clear information to facilitate the visa process.

5. Additional Documentation

The governmental authorities may request additional documentation, which we will communicate to you and request on their behalf. It is your responsibility to provide the requested documentation within the stipulated time period determined by the government. Failure to comply may result in the expiration of your application without the possibility of a refund, provided there is no error, omission, or fault attributable to our company.

6. Visa Fees and Service Fees

Once the visa fees and our service fees are paid, they are non-refundable regardless of the final decision on the visa application. This includes situations where the visa application is rejected, denied, or canceled by the governmental authorities. We do not provide refunds for any amounts paid, as our service fees cover the processing, management, help, and support provided throughout the visa application process.

7. Accuracy of Information

We strive to provide accurate and up-to-date information on our website. However, we do not guarantee the accuracy, completeness, or reliability of the information provided. The information on our website is for general informational purposes only and should not be considered as legal advice or relied upon for making decisions. We recommend consulting with relevant authorities or professionals for specific and accurate information regarding visa requirements and travel documents.

We shall not be held liable for any loss, damage, or inconvenience caused by the reliance on or use of any information provided on our website. It is the responsibility of the user to verify the accuracy and relevance of the information before making any decisions or taking any actions.

8. Authority Requirements

Please be aware that visa requirements and criteria are subject to change, as determined by the relevant authority. We will make reasonable efforts to promptly inform you of any changes that may affect your application.

9. Limitation of Liability

We strive to provide accurate and reliable services, but we cannot be held responsible for any losses, damages, or expenses incurred as a result of the visa application process. This includes, but is not limited to, delays, rejections, changes in visa policies, or any other circumstances beyond our control.

10. Intellectual Property

All content, materials, and intellectual property on our website are owned by us and protected by copyright and other intellectual property laws. You may not use, reproduce, modify, or distribute any of our content without our prior written consent.

11. Privacy Policy

We value your privacy and will handle your personal information in accordance with our privacy policy, which is available on our website.

12. Governing Law and Jurisdiction

These terms and conditions are governed by the laws of Saudi Arabia. Any disputes shall be subject to the exclusive jurisdiction of the courts of Saudi Arabia.